Highland

This webinar will help you build an effective strategy to deliver great customer service. We will cover the key considerations when thinking about how your business interacts with its customers.

An introductory session to the fundamental elements of promoting and managing a Scottish tourism business online. A joint VisitScotland and DigitalBoost event.

Just starting up or looking to update your business plan to get funding or take forward developments? Then this session is for you.

This webinar is designed for those needing to understand what is involved in financially managing a business. This includes developing basic bookkeeping and creating a profit and loss account.

Join us to explore the ways you can find and convert sales for your business.

We will cover what a profit and loss account is, how to prepare one, how to keep accurate financial records, and what expenses you can/can't claim for when looking to keep your tax bill down.

Creating strong customer relationships is the cornerstone to any successful business, and a Customer Relationship Manager (CRM) system can help you achieve this.

Join us to explore what a brand is, the importance of building a strong brand for your business, and how to create promotional graphics on a limited budget and with little/no experience.