Build a customer focused business
This webinar will help you build an effective strategy to deliver great customer service. We will cover the key considerations when thinking about how your business interacts with its customers.
Digital fundamentals for tourism businesses
An introductory session to the fundamental elements of promoting and managing a Scottish tourism business online. A joint VisitScotland and DigitalBoost event.
How to write and develop your business plan
Just starting up or looking to update your business plan to get funding or take forward developments? Then this session is for you.
Bookkeeping and Cash Flow for the Childcare Sector
This webinar is designed for those needing to understand what is involved in financially managing a business. This includes developing basic bookkeeping and creating a profit and loss account.
How to generate and increase sales
Join us to explore the ways you can find and convert sales for your business.
The essentials of bookkeeping and what expenses you can claim
We will cover what a profit and loss account is, how to prepare one, how to keep accurate financial records, and what expenses you can/can't claim for when looking to keep your tax bill down.
Upgrade your business marketing with a CRM system – DigitalBoost
Creating strong customer relationships is the cornerstone to any successful business, and a Customer Relationship Manager (CRM) system can help you achieve this.
Build your brand and promotional graphics
Join us to explore what a brand is, the importance of building a strong brand for your business, and how to create promotional graphics on a limited budget and with little/no experience.
Find your nearest office
Business Gateway Inverness

Inverness
IV2 3EA
Opening hours:
Monday to Friday
09:00 to 17:00
Business Gateway Ardgay

Drovers Square (Ceàrnag nan Dròbhairean)
Ardgay
IV24 3AL
Opening hours:
Monday to Friday
09:00 to 17:00
Business Gateway Fort William

Achintore Road
Fort William
PH33 6TZ
Opening hours:
Monday to Friday
09:00 to 17:00
Business Gateway Caithness & North Sutherland

Market Square
Wick
KW1 4AB
Opening hours:
Monday to Friday
09:00 to 17:00