Case Studies

Support provides firm foundations for flooring retailer

Colin Clark, owner of The Flooring Studio, turned to Business Gateway for advice on how to use social media to reach new customers and help grow the business.

19th March 2020

About the business

Stirling based retailer The Flooring Studio offers an extensive range of flooring products as well as the full range of Farrow & Ball products. Placing an emphasis on customer service, the business handles full installation for homes and businesses across the Central Belt by one of their time-served floor fitters.

We first came to Business Gateway for advice on how to strengthen our social media presence. Since then, we have re-engaged with them on numerous areas of the business and are currently working with them to help strengthen additional areas. The support we have received has been amazing and I would highly recommend them to any business owner.

How Business Gateway has helped

Colin Clark, owner of The Flooring Studio, turned to Business Gateway for advice on how to use social media to reach new customers and help grow the business. In addition to one-to-one support from an adviser, Business Gateway reviewed all of The Flooring Studio’s digital activity and provided bespoke recommendations and improvements.

Business Gateway also provided The Flooring Studio with specialist HR support, which helped to identify key roles that the business needed to fill to accommodate growth.

Colin Clark commented: “Business Gateway’s support has given our staff the confidence and skills to implement a new social media strategy. We also received HR support to help identify key areas of expansion and recruitment required to accommodate the growing business.”

Support Provided

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