Stirling social enterprise bounces from strength to strength

About the business

Bounce OT is an activity-based service that offers a range of therapeutic services for toddlers, children, young people and adults with disabilities, and their families, to overcome the impact of inequality.

Business Gateway reaffirmed to us the importance of having excellent digital marketing skills, and with the help of Stephen and the wider team, we are now much more confident in our abilities.

Callum MacKinnon, Founder of Bounce OT

How Business Gateway has helped

Having successfully run Bounce OT for four years, Callum was on a mission to grow his operations further and approached Business Gateway in 2021 for support and guidance.

From the start, Callum developed a strong relationship with his Business Gateway adviser, Stephen Cranston, who was able to provide one-to-one support. This involved regular meetings and discussions over the past two years, helping to ensure the steady growth of the business and identifying potential weaknesses.

Having identified a lack of marketing, Business Gateway signposted Callum to grants to help with branding and marketing work, which included establishing Bounce OT’s trademarked logo, tagline, as well as developing a variety of eye-catching banners and leaflets that were designed for free.

Most recently, Callum, guided by Business Gateway, secured a £10,000 grant from Scottish EDGE’s Young EDGE award, which has helped towards developing a social replication strategy, alongside a new franchise business model and a bespoke website.

Since accessing Business Gateway’s resources, Callum has been able to expand Bounce OT’s premises by taking on three rented spaces. In addition, the HR support Callum received has enabled the organisation to have clearer processes, paperwork and contracts of employment.

Bounce OT has enjoyed popular demand over the past year, with the unique activity service being requested to occupy a variety of pop-up spaces, such as local leisure centres in South Lanarkshire as well as spaces beyond the Forth Valley region.

Callum MacKinnon, Founder of Bounce OT said: “The support and guidance we have received from Business Gateway over the past couple of years has played a significant role in our growth and I’m looking forward to seeing how we can continue to grow this vital service in the future.”