Case Studies


ITWORX was looking to develop its business with the help of Business Gateway.

10th June 2019

About the business

The only company in Scotland to hold the Datto Blue accreditation for its business continuity solution, ITWORX is a one stop shop for all IT and communication requirements.

Founded in July 2010, the Aberdeen-based integrated IT and communications consultancy firm offers design and deployment services, the management of on-going business continuity, cloud technology support, networking and traditional server environment solutions.

The time we have invested in working with Business Gateway has been invaluable, it has enabled us to narrow our focus on the right areas of business.

How Business Gateway has helped

The firm is focused on executing its growth strategy throughout 2019 to include expansion into new geographical areas. In support of this, the sales team has been strengthened with the recent recruitment of a Business Development Manager.

With the help from Business Gateway, ITWORX discovered it was eligible to attend free marketing and strategy workshops. Each has supported the firm’s longer-term strategy and increased the team’s knowledge and confidence.

“We engaged with Business Gateway almost five months ago, initially to enquire about assistance for our company growth strategy. Little did we know that the help of Bill Hogarty, our assigned adviser, would be so fundamental to our business progress.

Bill’s support has been exceptional, from the outset he took the time to really understand our business, our goals and worked with us almost like an extension of our team. He has a wealth of experience and provided us with a variety of real-life examples to help put our plans into perspective.”

Bill also assisted with the team’s successful application for Scottish Enterprise Growth. As a result, ITWORX can employ graduates for short term projects through the ScotGrad programme, which is part funded by Scottish Enterprise.

Support Provided

Signposting to wider support network

What’s next?

“Our most recent engagement with Business Gateway was a review of our current website and, through Bill’s advice, we made the decision to refresh and upgrade it. This project will be led by our new graduate, who joined in February 2019, and will also contribute to our marketing strategy and the improvement of our sales process.”

Get the support you need right now

You can connect with us through the contact form, call us or contact your local Business Gateway office.