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Business Gateway Blueberry Hill Kitchen Case Study Header
Case Studies

Increased demand for Stirling company leads to new ways of working, thanks to Business Gateway

A customer relationship management (CRM) system has helped Blueberry Hill Meals meet demand.

About the business

Blueberry Hill Meals is a family run business established in 2014 and provides delicious, homemade meals to customers through a reliable and friendly home delivery service, alongside a commercial catering operation.

Business Gateway has given us the confidence to drive forward change, secure efficiencies across our operations and helped our business grow.

How Business Gateway has helped

Blueberry Hill Meals has experienced significant demand across the business for both pre-cooked meals and commercial catering capacity. In order to successfully take advantage of these opportunities, Business Gateway supported the introduction of a customer relationship management (CRM) system across the company.

Business Gateway supported with initial implementation of the CRM system and provided all staff with vital training to ensure they were comfortable with using it and familiar with all relevant GDPR regulations.

Victoria Larcombe, Director, Blueberry Hills Meals, said: “Business Gateway has given us the confidence to drive forward change, secure efficiencies across our operations and helped our business grow.”

Blueberry Hill Meals is also developing a bespoke strategy with Business Gateway to ensure all their employees have access to training programmes which will support further business growth across their operations.

Support provided

1:1 Business Advisor or Support

Advice on Business Plan

Advice on Premises

Advice on HR Issues

Advice on Marketing

Digital Health Check

Digital Workshops

What’s next?

The business is growing its pre-prepared meal delivery service across Central Scotland while working on an innovative menu with a Scottish University to help sufferers of chronic food related bowel disorders.

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