Helensburgh healthcare clinic gets a shot in the arm thanks to digital support

About the business

The Lomond Clinic supports locals through its range of healthcare services, which include medical and alternative treatment options encompassing health, beauty, massage, physiotherapy, acupuncture, counselling, exercise and nutrition.

Founder Jill Du Toit, a therapist by trade, has been devotedly supporting Helensburgh residents since 2002, when she first launched her clinic with Business Gateway start-up support. Beginning as a sole trader, Jill has since grown the business to include 17 members of staff, including a full-time physiotherapist and dedicated customer team.

Business Gateway’s digital review has had a huge impact on our digital presence. We now have a clear and simple ‘how to’ guide for using social media for our business and know how to make better use of analytics and maximise our website design.

Jill Du Toit, Founder of The Lomond Clinic

How Business Gateway has helped

Throughout her business journey, Jill has been supported by her local Business Gateway team, who has provided expert guidance and advice as she has grown and developed The Lomond Clinic.

One-to-one support from a dedicated Business Gateway adviser, Jen Smith, has helped Jill to develop her business plan to keep up with client demand. She has also received advice on routes to funding and accessed a grant in 2022 which helped her to expand her team and secure medical diagnosis equipment to launch a new and improved clinic in 2023.

As part of recent efforts to improve The Lomond Clinic’s online presence, Jill participated in a one-day digital review with Business Gateway, which gave her a clear action plan on improvements to her website and social media. This has enabled Jill to effectively reach and communicate with new customers, supporting The Lomond Clinic’s continued development.