Bg Stirling Observer Perfect Service Solutions Simone Hart Sibbald 11 Crop
Case Studies

Family firm cleans up

Securing the right business support has helped to turn Perfect Service Solutions into Scotland’s leading company in its field.

About the business

Perfect Service Solutions saw its turnover rise by 80% after securing new contracts with Sodexo, the Scottish Fire and Rescue Service and others over 12 months. The family-run firm then won a three-year deal worth £1 million with a global corporation, boosting its turnover to £650,000 in March 2018.

The Stirling business, which specialises in ductwork cleaning, has used Business Gateway’s advice to help it grow from day one. It was a strategy workshop in 2015 that gave Managing Director Simone Hart Sibbald the confidence to make crucial changes to the business. These helped her to turn it into Scotland’s leading ductwork cleaning company – and among the best in the UK.

“Securing these new contracts, and the £1m three-year deal in January 2018, denotes major success for us,” says Simone.

It was thanks to funding secured with the help of Business Gateway Stirling that we were able to bring in a specialist who advised us on our tender process.

How Business Gateway has helped

“Tendering for contracts is a rigorous process,” says Simone. “It was thanks to funding secured with the help of Business Gateway Stirling that we were able to bring in a specialist who advised us on our tender process, and whose input helped us win a number of contracts last year – including the £1m deal with the global corporation.

“We have a long history of working with Business Gateway. Our advisers have helped us secure a raft of funding – from an employment grant that went towards hiring our first employee to a grant that helped us hire a business development manager. They have gone above and beyond, which has helped us expand from a three-man operation into an employer of 30.

“If it wasn’t for their support, contacts, networking opportunities and signposting to appropriate funding opportunities, I wouldn’t have been able to fulfil my vision so confidently.”

Business Gateway support

Routes to funding

Strategy workshop

Links to other support

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