Case Studies

Beauty-salon completes COVID-19 makeover in order to safely reopen after lockdown

After receiving specialist support from Business Gateway, a Shetland-based beauty salon has been able to successfully and safely reopen under strict COVID-19 regulations.

About the business

Launched in 2000 by Irene Smith, Health & Beauty is a popular beauty salon based in Lerwick offering a wide range of beauty services to local clients.

The guidance and support from Business Gateway during a time of great uncertainty was hugely important for the survival of my business, and the team were always available when we had a question or issue that needed to be solved.

How Business Gateway has helped

When lockdown was announced, Irene turned to Business Gateway for up-to-date support and advice about the new rules regulating reopening.

Through Business Gateway, Irene was able to complete a variety of courses online to ensure she had the correct skills and knowledge to introduce new rules and operational changes due to COVID-19. Irene and her team were also given support about temporary closure, safety rules and furlough.

Irene Smith, Founder of Health & Beauty said: “The guidance and support from Business Gateway during a time of great uncertainty was hugely important for the survival of my business, and the team were always available when we had a question or issue that needed to be solved.

“They were able to support us as we applied for a grant and we received a Scottish Government Covid-19 grant which enabled us to carry out extensive re-decorations to the property, making our premises as safe as possible for our clients.

Kirsten Nicholson, Business Adviser at Business Gateway, said: “Business Gateway has a variety of resources available for businesses operating during the pandemic. Owners can also receive one-to-one support and guidance across a variety of issues such as HR, funding and digital platforms so they are in a strong position to move forward, adapt and reopen safely and successfully.”

Support Provided

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