Redundancy support for employers and employees in Scotland

Redundancy is something that many individuals and businesses may be facing. Support is available through PACE - Partnership Action for Continuing Employment.


3 min read

PACE has regional contacts across Scotland and to help you access and understand it we have prepared answers to some of the Frequently Asked Questions around it.

What is PACE?

Partnership Action for Continuing Employment (PACE) is the Scottish Government’s initiative to support individuals and employers dealing with redundancy. It’s a Partnership of 22 organisations dedicated to providing you with the advice and guidance you may need if you are made redundant or facing redundancy.

What are the benefits of using the service?

PACE offers free, impartial advice and support to help you:

  • understand the redundancy process, as well as your rights and entitlements
  • check what benefits you may be entitled to and review your tax calculations
  • look for jobs
  • write CVs, application forms and covering letters and prepare for interviews
  • identify learning and training opportunities
  • start up a business
  • make the most of your money
  • cope with redundancy-related stress.

How do I access the service?

You can call 0800 917 8000 to speak to an adviser, or visit for information.

How are you operating at the moment?

We are working with Scottish Government and other partners to ensure our PACE delivery is responsive to the emerging situation and our website will be kept up-to-date with the latest advice and guidance.

We’re unable to provide a face-to-face service at the moment, but you can still call to speak to an adviser or visit the website for information.

As a business owner why would I use it?

PACE can help you as an employer by supporting your employees through the redundancy process, allowing you to concentrate on your business objectives.

PACE offers free, impartial advice and is available to all individuals affected by redundancy, no matter the size of the business.

PACE Advisers have extensive experience of dealing with redundancy situations and can:

  • help staff with job search, CVs, applications and interviews
  • provide long term support for affected employees.

Are the interests of employers and employees treated equally?

PACE works with employers to ensure that their staff all receive advice, guidance and support as appropriate to help them through the redundancy process

For more information around PACE you can contact them directly on 0800 917 8000 to speak to an adviser or visit for information.

You can also speak to your nearest Business Gateway office for support to help you and your business.

Want to speak with your nearest Business Gateway team?

Your local Business Gateway can offer you free 1:1 advice and online support to help you with anything to do with your business or if you are just thinking about starting up then we can support you with that too.

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