What to expect from this event
A fun, and engaging workshop discussing what 'great social service' looks like in today's connected world. We'll look at examples from a variety of companies and ask if we really deliver quality customer service, or do we focus on the numbers. Do we look for opportunities to wow customers or do we just react to complaints.
Customer service is the "new marketing" - with your next customer checking to see how you supported the last one. You're not judged on the complaint - you're judged on how you respond. Be remembered for all the right reasons, and learn how to deliver outstanding customer service via your social media channels.
Want to find more local support?
Visit Business Gateway West LothianEssential Info
23rd April 2020
09:30 - 12:30
In Person
Online (West Lothian)
Advertising & Marketing, Digital Marketing, Growing your business, Social Media.
Can't attend this Event?