Sales – How to find them, make them and keep them

Join us to get a structured approach that you can use to help find & convert sales for your business.

What to expect from this webinar

Sales are the lifeblood of every business. This webinar focuses on a pragmatic approach to sales strategy and delivery and is designed to fit with the needs of small businesses in both B2C and B2B environments.

We will cover:

  • Why a clear understanding of what an ideal customer looks like and a good understanding of their problems, needs and wants is key to sales success.
  • How to develop your sales platform using digital tools, platforms and techniques.
  • The different motivations potential customers may have and how to identify which ‘buttons’ your business needs to press.
  • The key phases in prospecting, qualifying and converting sales prospects.
  • The value of a Sales Funnel and how it can be used to help plan and achieve sales.
  • Why keeping the customers you already have is the best sales strategy of all.
  • The importance of appropriate customer service in retaining customers.

This webinar will be broadcast on Zoom.

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Essential Info

13th April 2021

10:00 - 12:00

National (all regions)



National Webinar - Available across Scotland

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Watch one of our Online Tutorials