Rev Up Your Business Success: A Journey in Customer Service Excellence

Driving Customer Satisfaction: Gain insights from Jim & Phil on how they have made customer service the linchpin of their success. Discover practical strategies ensuring every client interaction exceeds expectations.

Accelerating Growth: Explore the direct link between outstanding customer service and repeat business. Delve into their journey, overcoming challenges and steering their business towards continuous growth.

Measuring Excellence: Jim & Phil will guide you on measuring success and obtaining team buy-in. Uncover practical tips to elevate your own customer service provision.

Engage in the Drivers Seat: We will finish the event with a Q&A session. Directly interact with Jim & Phil, gaining insights into the family owned business and customer service excellence, while enjoying refreshments from the amazing Flycup Catering.