Re-ignition Masterclass: Your Business Through your Customers’ Eyes

As part of our Re-ignition Programme, we are hosting a series of masterclasses to guide you in improving your established business.

What to expect from this event

Join our local specialist adviser, Jackie Allan, as she delivers this bespoke masterclass. Focused on helping you rediscover and evaluate your business, by viewing it through your customers’ eyes!

At this Masterclass, you will learn how to

  • Identify and match your customer expectations.
  • Maximise the best first impression customers get from 3 approaches: physically while in your premises, while engaging with staff and when online.
  • How and where to get reviews, manage and respond to them while maximising their impact.
After the presentation, practical exercises will be tailored specially for your business needs.
This masterclass is ideal for local Tourism, Hospitality, Retail & Services businesses that are already trading.

Want to find more local support?

Visit Business Gateway Aberdeenshire

Essential Info

6th June 2023

09:30 - 13:00

In Person

Marine Hotel
Marine Hotel
Shore Head
AB39 2JY

Business Development, Growing your business.


Can't attend this Event?

Watch one of our Online Tutorials