What to expect from this event
Join our local specialist adviser, Isabel Foy, as she delivers this bespoke masterclass. Focused on helping you rediscover and evaluate your business, by viewing it through your customers’ eyes!
At this Masterclass, you will learn how to
- Identify and match your customer expectations.
- Maximise the best first impression customers get from 3 approaches: physically while in your premises, while engaging with staff and when online.
- How and where to get reviews, manage and respond to them while maximising their impact.
After the presentation, practical exercises will be tailored specially for your business needs.
This masterclass is ideal for local Tourism, Hospitality, Retail & Services businesses that are already trading.
Additional venue info:
Disabled facilities: yes
Want to find more local support?
Visit Business Gateway AberdeenshireEssential Info
15th June 2023
09:30 - 13:00
In Person
Banchory Business Centre
Banchory Business Centre
Burn O'Bennie Road
Aberdeenshire
Banchory
AB31 5ZU
Business Development, Growing your business.
Can't attend this Event?