Mastering Selling Skills

In this webinar you will learn how to:

• identify customer requirements through questioning techniques
• identify the products and services that meet the customer’s needs
• interpret buying signals and close the sale
• explain the difference between features and benefits
• generate further interest
• handle customer queries, objections, feedback and reactions
• agree terms of sale to meet customer’s requirements
• complete paperwork and quotations
• monitor sales progress and pass data to the right people
• comply with legal obligations

By the end of the webinar you will have a better understanding of why people buy, improved persuasive skills and more confidence in successful selling techniques.

Please note: A link and any further information you require to access the webinar will be included in your booking confirmation email. Please log on in plenty of time to enter your details at the start of the session.