What to expect from this event
In this workshop you will learn how to:
- identify customer requirements through questioning techniques
- identify the products and services that meet the customer’s needs
- interpret buying signals and close the sale
- explain the difference between features and benefits
- generate further interest
- handle customer queries, objections, feedback and reactions
- agree terms of sale to meet customer’s requirements
- complete paperwork and quotations
- monitor sales progress and pass data to the right people
- comply with legal obligations
By the end of the workshop you will have a better understanding of why people buy, improved persuasive skills and more confidence in successful selling techniques.
Want to find more local support?
Visit Business Gateway AngusEssential Info
13th February 2020
09:30 - 12:30
In Person
Dundee Angus and College, Isla Building, Seminar Room 4
Keptie Road
Angus
Arbroath
DD11 3EA
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