What to expect from this webinar
Sales are the lifeblood of every business. This webinar focuses on a pragmatic approach to sales strategy and delivery and is designed to fit with the needs of small businesses in both B2C and B2B environments.
We will cover:
- Why a clear understanding of what an ideal customer looks like, and a good understanding of their problems, needs and wants is key to sales success
- How to develop your sales platform using digital tools, platforms, and techniques
- The different motivations potential customers may have and how to identify which ‘buttons’ your business needs to press
- The key phases in prospecting, qualifying, and converting sales prospects
- The value of a 'sales funnel' and how it can be used to help plan and achieve sales
- Why keeping the customers you already have is the best sales strategy of all
- The importance of appropriate customer service in retaining customers
Please note: A link to access the webinar, on GoTo platform, will be sent to you in your booking confirmation email. You may need to look in your ‘Junk’ folder to find it.
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Visit your local officeEssential Info
7th November 2024
13:00 - 15:00
National (all regions)
Webinar
Business Development, Digital Marketing, Growing your business, PR & Communications, Sales, Starting Up.
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