How to deliver great customer service when working from home

With a significant change in the patterns of working from home, it is important to understand how we can make sure we deliver a high level of customer service when working from home.

What to expect from this webinar

This webinar will cover the key differences in giving great service when working from home compared to an office environment.

Some of the topics covered in this webinar include:

  • Understanding what great customer service looks like and why it is important for my business?
  • What are the key considerations and differences when working from home?
  • What can we do in order to deliver great service while working from home?
  • How do we communicate effectively and deal with different types of customers?
  • How to find out what my customers think about my customer service?

Want to find more local support?

Visit your local office

Essential Info

5th August 2021

10:00 - 12:00

East Renfrewshire


Remote working.


Can't attend this Event?

Watch one of our Online Tutorials