Communicating In A Crisis

What you say when things go wrong can have a big impact on how your business is perceived. Whether it's a simple mistake, disruption out with your control or something more serious that puts your future at risk, getting the right message out quickly can keep your customers and clients onside and increase your chances of getting through difficult times. This session is led by an experienced crisis communication specialist who will help you prepare. You'll learn from relevant case studies, identify potential crises before they occur and practice responding to a range of scenarios.