Closing Sales: A Straightforward Technique

In this programme, we start at the end of the sales process. The final element of ‘Asking for the order’ or ‘clinching the deal’ is often a part of the sales process that many business owners find challenging. We look at this first! We then work through the sales ladder to provide the complete picture.

Content

• 5 + ways to close sales – some ideas;
• Recognising buying signals – when the customer is ready to purchase;
• Negotiation techniques – working to a joint solution;
• Handling objections – what to do when customer say no;
• Link sales – upselling and offering more to add value;
• Developing key messages and points of difference;
• Asking the right questions to find out about customers;
• Getting in front of customers when they are susceptible to purchase;
• Existing customers – potential customers – 10 key sales tips that cost nothing;
• Different sales scenarios -face to face, on zoom, e commerce, phone and voice.

Focus of this session is to provide practical advice that can be utilised in the business with immediate effect.