Closing sales

The ability to close a sale is a really important skill to have in any business, particularly when you engage with customers face to face, online or in the written word. This session gives you a straightforward process to close more deals. It will open your mind up to lots of different ideas to try out and practise.

Sales Ladder Structure; Buying Signals – how to spot; Great closing techniques to get commitment – real examples to try out The use of silence as a sales technique; Overcoming objections and negotiating techniques Link selling, up selling Features, Benefits, Proof – why customers should buy from you; Sales Conversations – what to say and what not to say; Asking questions and listening Initial behaviours The sales/ marketing cycle Research for Selling – knowing what your product/ service can do vis a vis the competition; Planning – Sourcing leads; Effective use of social, telephone, email How to make appointments Getting past the ‘gatekeeper’ when making appointments

Outcome – More sales and increased confidence when selling your services and products