What to expect from this webinar
Sales are the lifeblood of every business. This webinar focuses on a pragmatic approach to sales strategy and delivery and is designed to fit with the needs of small businesses in both B2C and B2B environments.
We will cover:
- Why a clear understanding of what an ideal customer looks like and a good understanding of their problems, needs and wants is key to sales success.
- How to develop your sales platform using digital tools, platforms and techniques.
- The different motivations potential customers may have and how to identify which ‘buttons’ your business needs to press.
- The key phases in prospecting, qualifying and converting sales prospects.
- The value of a Sales Funnel and how it can be used to help plan and achieve sales.
- Why keeping the customers you already have is the best sales strategy of all.
- The importance of appropriate customer service in retaining customers.
Want to find more local support?
Visit your local officeEssential Info
9th February 2021
10:00 - 12:00
Aberdeenshire, Angus, Argyll & Bute, Ayrshire, Clackmannanshire, Dumfries & Galloway, Dundee, East Dunbartonshire, East Lothian, East Renfrewshire, Edinburgh, Falkirk, Fife, Glasgow, Highland, Inverclyde, Lanarkshire, Midlothian, Moray, National (all regions), Orkney, Perth & Kinross, Renfrewshire, Scottish Borders, Shetland, Stirling, West Dunbartonshire, West Lothian
Webinar
Business Development, Sales, Starting Up.
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