Mclaggan Mugs Baubles
Case Studies

Local business launches into Christmas spirit following Business Gateway support

Mclaggan used a selection of Business Gateway resources to reach their goals.

About the business

Mclaggan is known for its wide range of bespoke and personalised bone china mugs, which are available both online and major retail outlets. They work with a number of local and world-renowned designers and artists such as Orla Kiely and Sir Quentin Blake, with all screen-printing taking place at their site in Jamestown, West Dunbartonshire.

Business Gateway has been integral to helping us develop a robust growth strategy, providing valuable advice and introductions as we prepared to diversify our range.

How Business Gateway has helped

Mclaggan accessed a wide range of support from Business Gateway, including digital business skills training via DigitalBoost, market research reports and an introduction to Scottish Enterprise who provided a grant to further develop their new product line.

Business Gateway gave the team a variety of operational and logistical support. This included providing information about applicable funding, including a number of grants from West Dunbartonshire Council (WDC) which allowed McLaggan to make savings, improve the layout of their premises and invest in specialist printing equipment.

They also accessed digital marketing support through DigitalBoost which enabled the team to target the overseas market, which is a key target for their business and redeveloped their website through a WDC ICT grant.

Support provided

1:1 Business Advisor or Support

Advice on Funding

International/Exporting Support

Digital HealthCheck

Market Research Reports

What’s next?

The business has launched a new range of high-quality ceramic decorative baubles for customers in time for the festive season. The team developed their latest product offering after accessing a variety of Business Gateway workshops and sessions. The baubles, which were previously produced for the luxury hospitality market and retail sector, will feature a variety of popular designs from both local and world-renowned designers and artists such as Orla Kiely and Sir Quentin Blake.

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