Guide 5 min read
1. Overview
Whether you’re looking to develop your new business idea or diversify your existing business - keeping an eye on the customer trends within your sector can generate new ideas for your marketing or product development and can help you identify new gaps in the market. Trends can also help you better understand your potential customers.
2. What are people searching for?
A good way to find out what people are interested in is to see what they are searching for online.
There are numerous tools available that let business owners and marketers tap into search data, some free and some on a paid subscription basis.
Google Trends
Google is the largest search engine in the world and holds an enormous amount of data on what people are searching for and which search terms are growing in popularity.
Google Trends lets users “explore what the world is searching” by showing a given search term or topic’s popularity over time, based on a sample of Google’s search data. It can be a valuable tool and allows you to see whether searches for that term are increasing or decreasing. You can also compare up to five different search terms or topics to see how their trends differ.
Top Tips:
- When you want to see a trend over time in Google Trends, set the widest possible time range (“2004-present”) to get a bigger picture of the trend’s rise or fall, and also to account for seasonality.
- Change the geographic location of your search to see if there are any emerging trends for your search term or topic in other countries.
- Always start by looking for trends within the main search engine (the ‘web search’ toggle), however if you are looking to create a product or sell online, you can also toggle the results to show search trends within Google Shopping.
- You can also toggle to ‘YouTube search’ to see a term’s trends on YouTube.
- Check out the ‘related topics’ and ‘related queries’ sections of your results for additional ideas related to your search term/topic.
AnswerThePublic
AnswerThePublic is an interactive tool that allows you to see what phrases and questions users have searched for across the internet, for a given topic or search term. These phrases and questions are taken from search query data from search engines (like Google), social platforms, and AI tools. This tool can be incredibly useful for showing what problems users are looking to solve and to give additional insight into how users are searching.
This is a paid tool, but you are able to run a small number of searches for free. To get the best from this, keep your entered search term or topic short and focused.
3. What’s trending on social media?
Social media is often a driving force behind new consumer trends. Because of this, having a look at trending topics and influencer activity on social media platforms can be very useful.
Instagram can be useful for keeping up with trends, particularly for consumer-goods sectors such as beauty, fashion, homeware, fitness, etc. By using the explore function plus searching on relevant hashtags to your sector, you can gain an idea about what people are posting and interacting with. Also finding top influencers in your sector is very useful, this lets you understand what they are posting and if any trends are emerging.
Pinterest Trends
As a social platform, people use Pinterest to find inspiration - searching for new ideas or ‘pinning’ things that they are interested in. If you create a Pinterest account, you can use Pinterest Trends to look for inspiration by finding relevant audiences on Pinterest and gaining trend insights to help you plan for the future.
TikTok Creator Search Insights
TikTok’s Creator Search Insights provides users with personalised information on the topics that people are searching for on TikTok, and allows users to browse frequently searched topics. This is also a good way to spot any emerging trends or topics that could be useful for your content creation, marketing messaging or product development.
Groups and forums
If you’re part of any groups (such as local Facebook groups) or if you visit any large forums (such as mumsnet or Reddit), keep an eye out for any trends that pop up there. Are people looking for products that they find hard to source? Or are any recurrent problems coming up that you could solve? It's worth keeping a ‘problem solving mindset’ to help you spot emerging trends in numerous places online.
4. Market research and reports
There are a large number of organisations and think tanks which gather data and research on consumer trends within different markets and sectors. Whilst many of these services come with a fee, there are a number of free services, and often large research companies publish reports and insights which are available online.
Business Gateway free research service
Business Gateway offers free research services to businesses in Scotland. The Business Gateway Information Team can help you access a range of information including assessing your competitors, researching international markets, and finding industry information.
There are also a number of free downloadable market reports for key information and research on your specific sector. If you need further information, Business Gateway can access more detailed research on your behalf and send you snippets from them.
National Library of Scotland
If you are a resident of Scotland and a library member, you may be able to access industry and market research through the National Library of Scotland's tools for research.
Other resources
Many market research institutions and companies that own data or carry out research, publish insightful reports. These can often be found by searching for your sector and the words ‘research’, ‘trends’ or ‘insights’ on search engines.
Some examples of research companies that report trend reports are:
5. Reviews
Often by looking at reviews of similar products and services you’ll see gaps or niches where reviewers are looking for something that the product is not delivering. Look at platforms, businesses and products relating to your sector. Depending on your business idea, some example platforms to look at could be:
- Amazon reviews. If you are looking to develop a product, head to Amazon and look at 3 star and below reviews for products similar to your idea or in your sector to find any themes of issues that your product could solve.
- Udemy reviews. If you are looking to create training, head to Udemy and look through 3 star and below reviews of courses in your sector to see if there are any trends in what users are looking for.
- Trustpilot. You can also look at company reviews on sites such as Trustpilot to see if any trends are emerging.
Once you have identified key trends and developed your business idea, you will need to test your idea to check its viability.