AI is becoming part of everyday business life, but many small businesses are still unsure where it can genuinely help. This practical webinar provides a clear introduction to tools such as ChatGPT and Microsoft Copilot, with a focus on useful business applications rather than theory.
The session will explore how AI can support emails, planning, administration, customer communication, productivity and day-to-day workflows. It will also cover how to write better prompts, where AI can save time, and the limitations and risks businesses should be aware of.
By the end of the session, attendees will have a clearer understanding of where AI can add value in their own business and how to start using it more confidently, safely and effectively.
