Rather than focusing only on marketing content, the session will explore how tools such as ChatGPT and Microsoft Copilot can help small businesses save time, improve productivity, strengthen customer communication and support better day-to-day decision-making.
AI is no longer something for large companies alone. It is now becoming part of everyday business life, and many small businesses are starting to ask how it can be used safely, practically and effectively.
This webinar is designed for business owners who want a clear and practical introduction to AI, including where tools such as ChatGPT and Microsoft Copilot fit, what they can realistically help with, and how to start using them with more confidence. Rather than duplicating broader AI-for-marketing sessions, this webinar will focus on practical business applications across productivity, admin, communication, planning and workflow improvement.
This webinar will cover:
- What AI means in practical terms for small businesses
- The difference between AI tools such as ChatGPT and Microsoft Copilot
- Practical uses for emails, planning, admin and business productivity
- How AI can support customer communication and everyday workflows
- How to write better prompts and get more useful results
- Common risks, limitations and sensible safeguards
- How to identify useful starting points for your own business