Join us online to chat through creating superfans in Tourism. If you are a B&B, restaurant, tourist attraction or hospitality business in Midlothian we'll cover how to get people not only enjoying your business, but also recommending it and promoting it to other people.
We'll cover:
- Creating customer experience which delights
- Reputation management (including what to do with bad reviews)
- Inclusive tourism
Aimed specifically at Midlothian based tourism and hospitality businesses.