One of the most common challenges in people management is supporting and managing performance of your team. To get the best performance from your team it is essential that they are clear on what they are expected to deliver, they are given the training to become competent, and they are given feedback on how they are getting on.
This process sounds simple but in many cases it does not work effectively. In this session we will explore the process and the skills required to make this work. We will break down the performance cycle and explore what people managers should be doing at each stage. We will specifically focus on:
- How to set performance standards which match your business objectives
- The importance of monitoring performance and how to get results from this
- The importance of giving structured and meaningful feedback
- How to put effective development plans in place
- How to manage underperformance