Difficult conversations are a natural part of leadership - but that doesn’t make them easy. Whether it’s addressing performance concerns, resolving conflict, or clarifying misaligned expectations, many leaders delay these discussions in the hope that issues will sort themselves out. Unfortunately, avoidance rarely fixes the problem; it usually makes it worse.
Come along to this practical and supportive lunchtime workshop focused on developing the skills and confidence to handle tough conversations in a way that strengthens relationships and builds a healthier team culture.
During this session, you will:
- Understand why difficult conversations matter, and the impact that avoidance has on trust, performance, and team morale.
- Learn clear, practical frameworks for tackling tough topics, from early warning signs to planning what to say and how to say it.
- Discover communication techniques that reduce defensiveness, promote understanding, and keep discussions respectful and constructive.
- Get guidance on addressing performance issues, mismatched expectations, and emerging conflicts in a timely and effective way.
- Build confidence in navigating emotional responses, including your own, so conversations move forward rather than escalate.
- Leave with tools you can use immediately to foster clarity, accountability, and healthier working relationships.
If you want to become a more confident leader, create a stronger team culture, and stop avoiding the conversations that matter most, this session will give you the mindset and methods to do exactly that.
Join us for a focused and practical lunchtime session where you’ll gain insights, skills, and approaches that make these conversations not just manageable but meaningful.