Tourism businesses: Turn your customer reviews into increased customers

During this session, we'll cover:

• How to manage your online reputation proactively.
• How to deal with customer or client feedback, both positive and negative.
  
• How the importance of reputation has changed since the pandemic.
  
• What cost-effective reassurance tools have increased in importance.
• What cost-effective reassurance tools are available to tourism businesses such as VisitScotland's Quality Assurance schemes.

This is a joint VisitScotland and DigitalBoost event which is funded by Digital Scotland and delivered by Business Gateway.