Digital Bites - Series two

This series covers social media and ways to help you improve your business offering.

Podcast

11 episodes

How to respond to customers online

6th February 2020
11 minutes

In our first DigitalBites podcast episode, Creative Director at Whitespace, Charlie Bell quizzes Digital Marketer at Whitespace, Liv about how to deal with customers in the digital space.

We explore how small businesses should handle the good, the bad, and the ugly of social mentions and online reviews. Our expert advice will talk you through best practice in responding to customers online, social media listening tools, acknowledging customer praise, and the all-important dos and don’ts of interacting with your customers online.

Previous

Boost your business Instagram account

Next

Listen to more of our Podcasts
Where else to listen
Panel background image

Is your business affected by rising costs? Get support now.

Find advice and guidance on how to manage the impact of rising costs on your business.

Rising Costs Support Contact your Local Office

You might also be interested in

An introduction to TikTok & Instagram Reels

In this video tutorial, we explore how to harness the power of TikTok and Instagram Reels to promote your brand. Discover strategies for identifying your audience, creating engaging content, and leveraging trends for greater reach.

An introduction to LinkedIn

In this video tutorial, we dive into LinkedIn, the professional networking platform, and how to use it as a powerful tool for your business. Learn best practices for building your profile, crafting engaging content, and expanding your network.

An introduction to Facebook

In this video tutorial, we explore Facebook, the world’s largest social media platform, and how your business can use it effectively. Learn the basics of the Facebook algorithm, how to optimise your business page, and tips for creating engaging, impactful content.