Digital Bites - Series two

This series covers social media and ways to help you improve your business offering.

Podcast

11 episodes

How to respond to customers online

6th February 2020
11 minutes

In our first DigitalBites podcast episode, Creative Director at Whitespace, Charlie Bell quizzes Digital Marketer at Whitespace, Liv about how to deal with customers in the digital space.

We explore how small businesses should handle the good, the bad, and the ugly of social mentions and online reviews. Our expert advice will talk you through best practice in responding to customers online, social media listening tools, acknowledging customer praise, and the all-important dos and don’ts of interacting with your customers online.

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