The Changing Face of Retail and How to Survive it

Gain an advantage in the changing retail landscape. With the multiple pulling out of many high street and the internet share of market increasing.

What to expect from this event

The pace of changes in retail has been fast in the last 10 years. We will look at what is driving this and the real facts, and ways to work together to entice customers to our businesses and towns. We will also look at importance of:

  • Creating an experience and how to develop a brand
  • The USP's of your product/service in ensuring return custom
  • Having a strategy and plan for not only your business but the local area

We will look at what the statistics for retail tell us and what opportunities this gives to the independent retailer and the service sector, what things are important to the customers today and how to design your business around this.

This course will be informal with time to discuss ideas and opinions and ideas for you to take back to your business and develop.

Want to find more local support?

Visit Business Gateway Ayrshire

Essential Info

18th November 2019

17:00 - 20:00

Business Gateway Office (Kilmarnock)
Ingram Enterprise Centre, 30 John Finnie Street
East Ayrshire
Kilmarnock
KA1 1DD

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