Online Reviews and Reputation

This workshop will be delivered online using Zoom – on boarding instruction will be issued to delegates prior to the meeting

Learning objectives : Using Pro-active Reputation Management and Online Reviews to Drive Sales

Learn to take control of your reputation and drive positive consumer feedback to support your sales and marketing efforts.

During this webinar you will be taken through:

• The importance of pro-actively creating and managing an online reputation
• Available digital review and recommendation functionality
• How to drive feedback using customer surveys
• Turning feedback into marketing messages
• Managing negative reviews

And, building a positive online reputation that benefits your business.