Mastering Selling Skills

This course aims to improve your selling skills, thereby increasing sales.

What to expect from this event

In this workshop you will learn how to:

  • identify customer requirements through questioning techniques
  • identify the products and services that meet the customer’s needs
  • interpret buying signals and close the sale
  • explain the difference between features and benefits
  • generate further interest
  • handle customer queries, objections, feedback and reactions
  • agree terms of sale to meet customer’s requirements
  • complete paperwork and quotations
  • monitor sales progress and pass data to the right people
  • comply with legal obligations

By the end of the workshop you will have a better understanding of why people buy, improved persuasive skills and more confidence in successful selling techniques.

Want to find more local support?

Visit Business Gateway Lanarkshire

Essential Info

3rd December 2019

09:30 - 12:30

Atrium Business Centre
North Caldeen Road
Coatbridge
ML5 4EF

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