Managing Difficult Behaviours in the Workplace

A practical workshop covering skills needed to deal with difficult workplace behaviours.

What to expect from this event

Objectives:

  • Identify the root causes of tension in the workplace
  • Recognise common triggers of workplace behavioural issues and difficult behavioural types
  • Tools you can utilise to deal with difficult behaviours
  • Understand and apply behaviours for defusing/calming situations & managing expectations

Want to find more local support?

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Essential Info

8th October 2019

09:30 - 12:30

Comhairle Offices - Stornoway
Sandwick Road
Stornoway
HS1 2BW

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