Happy Customers = Profitable Customers - An Intro to Great Customer Service

In this course we look at how you can provide a great service to your customers, and how having happy customers benefit your business financially as well as reputationally.

What to expect from this event

In this course we look at how you can provide a great service to your customers, and how having happy customers benefit your business financially as well as reputationally.

In this course we will cover off the following areas:

  • Establishing the importance of great customer service
  • How to create a great first impression
  • How to effectively communicate with your customers
  • How to deal with difficult customers
  • What great customer service means to your business

Want to find more local support?

Visit Business Gateway Ayrshire

Essential Info

13th February 2020

13:30 - 16:30

In Person

Business Gateway Irvine
22 Quarry Road
North Ayrshire
Irvine
KA12 0TH

Growing your business, Starting Up.

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